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Frequently Asked Questions
What Shipping Methods Are Available?
Delivery charge inside Dhaka 70৳
Delivery charge outside Dhaka 120৳
How Long Will It Take To Get My Package?
It’s usually takes 2-3 days making a delivery . In case of any unexpected disaster it can be changed.
What Payment Methods Are Accepted?
We are using safe payment for bkash, nagad and rocket mobile payment gateway. We also accept cash on delivery.
How do I place an order?
Go to your desired product page. Click the ‘Buy Now’ button. Select your desired variation before clicking on ‘Buy Now’ if the product is variable. Then complete the checkout form and select your payment method. Then press on the place order button. Confirm your mobile number with OTP verification. Your order will be placed.
How Can I Cancel Or Change My Order?
If you are a logged in customer you can send order cancellation request from your dashboard. If you are a guest customer you can send cancellation request through the order view link which is provided in your order placement email and SMS.
Do I need an account to place an order?
No, you can place order as a guest customer on our website without having an account on our platform.
How Do I Track My Order?
A parcel tracking link will be provided when the parcel will be handed over to our shipping partner. You can also track your parcel on the order tracking page from the menu.
How Can I Return a Product?
Check the product in presence of delivery boy when it will be delivered. If there anything is wrong with the product you can return the product instantly.
How can I exchange a Product?
You can send exchange request on your order view page when a product is delivered.